If you have received a damaged item, you will need to contact our Customer Service team. So that we can resolve this quickly, we ask that you email the following information.

Email: help@thedrillshed.com
 
  •    Description of the fault.
  •    Photo of the product in full.
  •    Photos to illustrate the area of concern / specific issue.
  •    Your TheDrillshed order number
  •    Photo of the parcel on both sides showing the shipping label, in case the damage was caused in transit