The Drillshed offers a 12-month warranty against manufacturing defects. If you have experienced a problem due to a manufacturing fault within this period, we are happy to act on your behalf and contact the brand to initiate a claim. To do this, please send an email to help@thedrillshed.com explaining the fault in detail and including photographs clearly showing the fault. Photographs are essential when making a warranty claim.

All warranty claims must be handled in the country the item was originally shipped. In the event an item needs to be returned to the original country to process a warranty claim, the customer will be responsible for any extra shipping charges incurred.

If you have purchased a product with an extended warranty, the extension is offered by the brand and not Wetsuit Outlet. If you experience a problem with a product outside the 12-month warranty offered by The Drillshed, you will need to contact the brand.

To initiate a claim with us please contact:
help@thedrillshed.com with the following information   

- Description of the problem
- Photo of the product in full
- Photos to illustrate the area of concern / specific issue
- Photo of the label or serial number.